---
title: Salesforce (SAML) · Cloudflare Zero Trust docs
description: Learn to configure Salesforce as a SAML app in Cloudflare Zero
  Trust. Follow step-by-step instructions for adding SaaS apps and enabling SSO.
lastUpdated: 2025-08-20T21:45:15.000Z
chatbotDeprioritize: false
source_url:
  html: https://developers.cloudflare.com/cloudflare-one/applications/configure-apps/saas-apps/salesforce-saas-saml/
  md: https://developers.cloudflare.com/cloudflare-one/applications/configure-apps/saas-apps/salesforce-saas-saml/index.md
---

This guide covers how to configure [Salesforce](https://help.salesforce.com/s/articleView?id=sf.sso_saml.htm\&type=5) as a SAML application in Cloudflare Zero Trust.

## Prerequisites

* An [identity provider](https://developers.cloudflare.com/cloudflare-one/identity/idp-integration/) configured in Cloudflare Zero Trust
* Admin access to a Salesforce account

## 1. Add a SaaS application to Cloudflare Zero Trust

1. In [Zero Trust](https://one.dash.cloudflare.com), go to **Access** > **Applications**.

2. Select **SaaS**.

3. For **Application**, select *Salesforce*.

4. For the authentication protocol, select **SAML**.

5. Select **Add application**.

6. Fill in the following fields:

   * **Entity ID**: `https://<your-domain>.my.salesforce.com` or `https://<your-domain>.my.salesforce.com?so=<your-salesforce-org-id>`, if your account was created before summer 2019 or does not have a My Domain subdomain.
   * **Assertion Consumer Service URL**: `https://<your-domain>.my.salesforce.com` or `https://<your-domain>.my.salesforce.com?so=<your-salesforce-org-id>`, if your account was created before summer 2019 or does not have a My Domain subdomain.
   * **Name ID format**: *Email*

Note

If you are unsure of which URL to use in the **Entity ID** and **Assertion Consumer Service URL** fields, you can check your Salesforce account's metadata. In Salesforce, go to the **Single Sign-On Settings** page and select **Download Metadata**. In this file, you will find the correct URLs to use.

1. Copy the **SSO endpoint**, **Public key**, and **Access Entity ID or Issuer**.
2. Configure [Access policies](https://developers.cloudflare.com/cloudflare-one/policies/access/) for the application.
3. Save the application.

## 2. Create a certificate file

1. Paste the **Public key** in a text editor.
2. Wrap the certificate in `-----BEGIN CERTIFICATE-----` and `-----END CERTIFICATE-----`.
3. Set the file extension as `.crt` and save.

## 3. Add a SAML SSO provider to Salesforce

1. In Salesforce, go to **Setup**.

2. In the **Quick Find** box, enter `single sign-on` and select **Single Sign-On Settings**.

3. In **SAML Single Sign-On Settings**, select **New**.

4. Fill in the following fields:

   * **Name:** Name of the SSO provider (for example, `Cloudflare Access`). Users will select this name when signing in to Salesforce.
   * **API name:** (this will pre-populate)
   * **Issuer:** Paste the Access Entity ID or Issuer from application configuration in Cloudflare Zero Trust.
   * **Identity Provider Certificate**: Upload the `.crt` certificate file from [2. Create a certificate file](#2-create-a-certificate-file).
   * **Entity ID**: `https://<your-domain>.my.salesforce.com`
   * **SAML Identity type:** If the user's Salesforce username is their email address, select *Assertion contains the User's Salesforce username*. Otherwise, select *Assertion contains the Federation ID from the User object* and make sure the user's Federation ID matches their email address.

   Configure Federation IDs

   1. In the **Quick Find** box, enter `users` and select **Users**. 2. Select the user. 3. Verify that the user's **Federation ID** matches the email address used to authenticate to Cloudflare Access.

   * **Identity Provider Login URL**: SSO endpoint provided in Cloudflare Zero Trust for this application.

5. Select **Save**.

## 4. Enable Single Sign-On in Salesforce

1. Configure Single Sign-On settings:

   1. In the **Quick Find** box, enter `single sign-on` and select **Single Sign-On Settings**.
   2. (Optional) To require users to login with Cloudflare Access, turn on **Disable login with Salesforce credentials**.
   3. Turn on **SAML Enabled**.
   4. Turn on **Make federation ID case-insensitive**.

2. Enable Cloudflare Access as an identity provider on your Salesforce domain:

   1. In the **Quick Find** box, enter `domain` and select **My Domain**.
   2. In **Authentication Configuration**, select **Edit**.
   3. In **Authentication Service**, turn on the Cloudflare Access provider.

To test, open an incognito browser window and go to your Salesforce domain (`https://<your-domain>.my.salesforce.com`).
